Teamwork

Teamwork                                                                                                                                  

Aim

·         Practice English skills in an aviation context

·         Discussion of teamwork skills (difficult)

·         Have fun!

 You’ll know doubt be aware that teamwork is important in the role of a flight attendant but have you ever considered what that means or how to improve your teamwork skills?  How will you demonstrate your ability to work in a team during your flight attendant interview?

What does teamwork mean?

Teamwork recognises the importance of relationships with others in the workplace in achieving a common goal. Teamwork skills include being able to:

• Work with others to achieve shared team objectives
• Work alone in the interest of shared team objectives
• Support team members
• Share ideas and responsibility
• Contribute to positive team dynamics
• Understand your own role and that of others in the team
• Recognise and utilise skills and knowledge of team members
• Recognise your own strengths and limitations as well as those of others
• Take initiative
• Accept direction
• Work with people who vary in their age, gender, race, religion or political persuasion.

Develop your teamwork skills by:

• By joining and participating in groups at work, school or in the community
• Volunteering for active, facilitating roles within any groups you belong to
• Reading about teamwork
• Taking a short course in teamwork skills

Activity

Read through the article Patti DeLuna: Teamwork & training on American Airlines flight 1612 benefits employees, customers & the company.

Match each example from column A to a teamwork skill description in column B

Answers